Challenge

We don’t work in the same way that we used to. Businesses don’t operate like they did in the past. The old infrastructure that we built our Telephony solutions on is no longer being supported or maintained.

Solution

To reflect the business of today, we need an “always on” service for both members of staff as well as customers. Those services need to be available from any location and accessed from any device. They need to support a more joined up, collaborative way of working, and they need to be scalable – both up and down – with pricing that reflects usage.

What we offer

We have decades of experience – from traditional PABX services, through the advent of mobile phones and onwards to converged voice and data, unified messaging and collaboration. We have worked extensively with PCI-compliant contact centres and voice recording for wall board and agent-efficiency solutions.

We offer tools that will enable your users to communicate more efficiently, effectively, and reliably for a consistent ‘anywhere, anytime, any device’ communications experience. The solutions we provide aim to represent substantial cost-saving and functionality benefits and a pricing model which means that you only pay for what you need.

Our long-term relationships with all major UK telecommunications service providers for both UK and global reach allow us to negotiate excellent service and pricing on your behalf.